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Q: What is a Locator and how does it work?
A: A Locator is a device that utilizes technologies such as GPS to track and obtain precise location information for objects, individuals, or assets.
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Q: How do I get started with the Locator?
A: Begin by downloading and installing our app. Register an account, add your Locator device, and follow the simple setup prompts. You'll be ready to start tracking in no time.
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Q: How long is the battery life of the Locator?
A: Battery life varies depending on the device model and usage frequency. Generally, our devices offer battery life ranging from several days to months, depending on the usage pattern.
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Q: Can I track multiple devices simultaneously?
A: Yes, our app supports tracking multiple Locator devices simultaneously. You can add and manage multiple devices under the same account.
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Q: Does the Locator support real-time tracking?
A: Yes, our Locator devices support real-time tracking. You can view the real-time location of the tracked object through the app at any time.
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Q: Is the Locator device waterproof?
A: Some models of the Locator device are waterproof, but not all devices have this feature. Please refer to the specifications of the specific model for detailed information.
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Q: How do I set up and receive custom alerts?
A: In the app, you can set alerts triggered by specific areas or times. Once the tracked object enters or leaves a designated area, you'll receive a notification.
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Q: How is the security and privacy of Locator ensured?
A: We employ encryption technology and permission controls to safeguard user privacy and data security. For more details, please review our Privacy Policy.
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Q: What if I encounter issues or have questions?
A: If you encounter any issues or have questions, feel free to contact our customer support team. We're here to assist you promptly.
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Q: Do you have any good suggestions for devices that resist signal jammers?
A: If you need to resist the jammer, you can consider our 4G AD06 device. After completing the software upgrade, the device will automatically cut off the fuel and electricity of the vehicle when the jammer is close to the vehicle and continuously sound an alarm to protect the safety of your vehicle.